Shipping Policy

Shipping Policy

Shipping method is standard USPS Ground unless a different shipping method is chosen at checkout. We do reserve the right to use different carriers to ensure you get your product in a economical time saving means.

Due to the nature of products offered, products may take 3-5 or more business days to ship.

If you have questions in regards to shipping times, please give us a call for updates 480-543-0095. Shipping amount provided online is an estimate and actual costs may vary. In some cases the online shipping calculator may not accurately estimate shipping.  In the event a difference in shipping is found the Ellie’s Back Yard staff will contact you to advise of the shipping or freight charge difference. If we can not contact you we will void the order until we are able to make contact. Larger items requiring freight shipping can not be calculated online.

Ellie’s Back Yard does not cover USPS or UPS import/brokerage fees. In some cases such as shipping to Canada, UPS may include these fees. To find estimates of these fees, go to the following website:

https://www.ups.com/ca/en/shipping/zones-and-rates/customs-clearance.page